IMPORTANT NOTES
· If the players are unable to connect to each other to play, they must contact event admins through Discord and report on what happened.
· Players must begin playing for each match within 10 minutes or they may receive a match loss.
· The team who is on the left side of the match details page is responsible for starting a match.
· The match score must be reported by both captains.
· Team captains must report their score on the match details page within 10 minutes of the match finishing. Players will report scores by uploading the screenshot of the result on the match details page
· If no team/player upload results up to one hour after the match start time or there is no clear way to decide the winner (screenshot and score don’t match from both sides), both teams/players will be disqualified from the event. Event administrators have the authority to take the appropriate action.
· For general help on using the platform to play in these events, please refer to the platform knowledge base.
· Users that don't follow all the rules or didn't play as the predefined tournament format will be automatically declassified.
· Admins' decisions are final. If there is a dispute and the admin staff has announced a decision, the rules will be followed and actions are taken. Please know that we will always have the community's best interest in mind. In order for events to run smoothly, there are hard decisions that need to be made, and often times rules will need to be strictly followed. Kindly respect the admin decisions and refrain from challenging the final
· decision during the event, so that the rest of the community are not impacted.
Disrespectful comments or actions against admins will result in a time-out on the Discord server or a permanent ban. Actions can be taken without prior warning and the Staff's decision is final. Please know that we are looking to create a friendly atmosphere for everyone in the community, including the admins. As much as we want to cater to everybody, oftentimes there are hard decisions that need to be made. This is all done with the best interest of the community in mind.
Admin staff will not answer messages on DM. If you need help, please go through the proper Discord server channels for all the admins to see. Starting conversations with admins via DM will be ignored. This is so that the entire team can help you faster, as individual admins could operate on their own schedule.
MAP VETO PROCESS
The veto process must be handled by team captains on the match chat within the game once the match room is created. Any problem with the veto process should be brought to the tournament admins on Discord.
BEST OF 1 FORMAT
· Team 01 (Left Side) vetoes a map.
· Team 02 (Right Side) vetoes a map
· Team 01 (Left Side) vetoes a map
· Team 02 chooses which map will be played
· Team 01 chooses which side they will start
Anti-Cheat
Vanguard anti-cheat will be enforced. Players must have Vanguard running in the background at all times.
Stoppage of Play
A team may request a pause only in the presence of a technical/tactical issue.
Each team has a maximum of 3 pauses per match with each pause having a maximum duration of 3 minutes. If a team has no pauses left and a pause timer runs out, the match will continue. If after all pauses, issues are not resolved, contact a tournament admin on discord
Once BOTH team captains have signaled through in-game chat their teams are ready, the game can be resumed earlier than the end of pause. Game Restarts are at the discretion of the Tournament Admins, please contact one if you believe a game restart is needed.
Unfair play
The following actions will be considered unfair play:
· The use of an emulator or any cheat program and/or map hack program.
· Intentionally allowing an opponent to win a game.
· Unsportsmanlike or disruptive behavior such as inappropriate and/or unprofessional actions directed towards another player or tournament official.
· The use of a game bug that is determined by the board of referees as being unfair.
· Upon discovery of any player committing any violations regarded as unfair play, the offending player, at the sole discretion of the tournament
No 3rd party program or any trace of scripts are allowed. This includes personal map textures and player exploits. It will be considered a violation of the rules. 3rd Party communication software will be allowed as the only exception.
Any programs that directly interact with any game qualities, both audio and visually are forbidden. This also includes any modification to graphics drivers.
Players are responsible for their actions in regards to known map or game bugs/exploits. Any Player or Team utilizing ANY exploit or bug in a map or game, unintentional or otherwise are breaking the rules.
It is extremely prohibited to play on a third-party account.
Substitutions
Players must be in team roster prior to tournament start (15 minutes before designated time)
Substitutions can only be done before or after a match is done and not during. The substitute player for the team must not be playing for any other team in the tournament.
Subs will not be included in prizing; the team captain will be left to distribute prizing.
Walkovers
If it has been longer than 10 mins since the match start time and you have sent your friend request/match request to your opponent, you can request a walkover. Please contact event support through Discord to conduct the walkover process.
Hate Speech
A member of a team shall not use obscene, foul language, vulgar language, insults, threats, abuse, slander, libel or behave in any way offensive or reprehensible, nor promote or incite hatred or discriminatory conduct at any time.
Harassment
Harassment is prohibited. Harassment is defined as systematic, hostile and repeated acts that occur during a considered period of time, which are intended to isolate a person and / or affect the dignity of the person.
Rule Changes
The Administrators reserve the right to modify the rules as needed. This includes changes due to software updates or releases, event organizer decisions and all other changes deemed necessary to run a successful tournament.
Players are responsible to check the rules on a regular basis and prior to the event to ensure they are in complete compliance. Players must understand that rules listed are guidelines to ensure fair and competitive play and are subject to interpretation by the administrators based on the spirit of the game.
Terms of Agreement
By signing up for the tournament, the team is fully in accordance with the rules and must comply with them as determined by the organization of the tournament, with no right to future claims.